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Pro: import and export

In FAQ & Reviews > Import and export:

  • Export FAQ and Export reviews download a CSV file. Reviews include the ones waiting for approval.
  • Import reads the same files. The first line names the columns, in any order; comma and semicolon both work, so a file saved by Excel in any language is fine.
FileColumns
FAQquestion, answer, topic, order
Reviewsname, role, rating (1-5), date (2026-10-24), review, set, status (publish or pending)

Topics and sets that do not exist are created. A question with the same text, or a review with the same name and text, is skipped, so importing the same file twice adds nothing. Lines with errors are listed after the import.

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